SUPPORT IN CRISIS?

COVID-19 Updates

We’re open!  But, we’re being cautious during Phase three.

As part of Phase three of BC’s Restart Plan, Coast Mental Health is cautiously reopening some of its sites with health and safety plans in place.

Head Office is open, but as a precaution, it’s by appointment only. We’re asking people to call ahead to schedule an appointment with a member of staff. By limiting the building capacity at each site we’ll all stay safe.

The Resource Centre and Clubhouse have also opened their doors with limited services and building capacity. Both Centres are open Monday to Friday, but at specific hours. 

We encourage members to call ahead and schedule their appointments with staff. For the time being, the meal-to-go programs during the lunchtime hour at both sites will continue.   

For current hours of operation and inquiries please see information below:

Clubhouse: T 604-675-2357 
Hours of Operation:
Monday to Friday 8:30 a.m. to 3:45 p.m.

Resource Centre: 
Hours of Operation: Tuesday – Saturday 9 to 10 a.m. and 2:15 to 4 p.m. (closed Sunday and Monday)

Outreach services: T 604-669-2447 
General Information: T 604-683-3787  Mobile 604-603-9151 
Honourarium work: T 604-683-3787  

What services are available at Coast Mental Health?

We have a number of different service models across Greater Vancouver, so the type of programming available to you at this time depends on where you access supports. We have limited building capacity at each site, but where possible, small in-house group sessions will continue. Participants will be asked to register for each event to ensure safe distancing measures are maintained. We’ll also use virtual platforms to hold peer-to-peer sessions. The Outreach Team will continue to support people through referrals, as well as counselling and supports. Our peer support workers are also staying connected with clients through peer group sessions using virtual platforms and through scheduled small group sessions.

If you’re unsure what programming is available to you, please contact the on-site program manager for more information. 

Some sites have relaxed visitor guidelines, but please take precautions, and always follow the site specific infection control guidelines.

Visitor restrictions were put in place to protect clients with compromised immune systems, but also for the safety of our front-line workers who continue to care for clients during the pandemic. In some locations visitor restrictions remain in place. Please help us keep our clients and front-line workers safe by following the site specific guidelines.

We also ask people to consider the health and safety of our tenants and clients before visiting one of our sites. It’s important that everyone follows the recommendations provided by the Provincial Health Officer, Dr. Bonnie Henry. 

Additionally, we’re asking visitors to assist us by completing the on-site screening check list with a member of staff prior to walking through one of our buildings. If symptoms of the virus are identified during this process, we kindly asked you to postpone your visit for 14 days.

 

Thank you to our supporters! 

Over the last two months we’ve received incredible kindness and support from the communities we serve.  Thanks to the much needed in-kind donations, such as surgical procedure masks, disposable gloves, gowns and face shields, we were able to expedite vital personal protective equipment to our clients and staff. 

As we move into Phase three, we continue to innovate and create new solutions in response to our new operating environment, including virtual mental health therapies to help manage symptoms and the cognitive + emotional challenges of mental illness, as well as social distancing support packs for some of our more isolated clients.

 

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